HCMI Training Highlights

  • Mobile Ready

    Learn on the go, wherever you are and whenever you want

  • Accredited Training

    Master Workforce Analytics while earning credits toward your HR recertification

  • Practical Training

    Each training module is packed with 10+ case studies, success examples and hands-on exercises

  • 1,000+ Alumni

    Since 2008, thousands of analytics practitioners and managers have taken our training

  • Self-Paced Training

    You set your own schedule and deadlines to fit your life, not the other way around

  • Lifetime Access

    You have unlimited time to finish your course and lifetime access to training materials afterward

Training Outcomes & Goal

  • Learn various analytics methodologies that can be used to identify drivers and root causes

  • Gain advanced knowledge of HR metrics and KPI selection

  • Understand the challenges, opportunities and steps required for data integration

  • Utilize statistics and advanced analytics toolkit to measure the impact of human capital on financial performance

  • Outline elements and steps in aligning workforce to business strategy

Course Curriculum

  • 1

    Introduction

  • 2

    Section 6: Methodology - Identifying Drivers and Root Causes

  • 3

    Section 7: Metrics: Good, Important, and Critical Metrics

    • 7.1 - Section opening and key summary learning points

    • Additional links and reading materials

    • 7.2 - Key metrics & KPI selection methodology

    • Quick quiz (7.2)

    • 7.3 - Examples for linking human capital to metrics

    • Quick quiz (7.3)

    • 7.4 - Balanced scorecard

    • Quick reality check (7.4)

    • 7.5 - Example - Metrics and KPIs in the recruiting process

    • 7.6 - Case study: SE Asia Property’s scorecard

    • Quick quiz (7.6)

    • 7.7 - Application of balanced scorecard in HR

    • Quick quiz (7.7)

    • 7.8 - More balanced scorecard examples

    • 7.9 - Exercise: Building scorecard and business case

    • 7.10 - Section closing and summary learning points

    • Test your new knowledge... Section 7 quiz
  • 4

    Section 8: Data Modeling and Visualization

    • 8.1 - Section opening and summary learning points

    • Additional links and reading materials

    • 8.2 - Data modeling and data quality

    • Quick quiz (8.2)

    • 8.3 - Case study: United Parcel Services’s ROI of leadership

    • Quick quiz (8.3)

    • 8.4 - Case study: Virgin Pulse’s productivity gain from wellness program

    • Quick quiz (8.4)

    • 8.5 - Case study: Snohomish County’s workforce planning model

    • Quick quiz (8.5)

    • 8.6 - Visualization techniques

    • Quick quiz (8.6)

    • 8.7 - Exercise: Charting

    • 8.8 - Advanced visuals and best practices

    • Quick quiz (8.8)

    • 8.9 - Section closing and summary learning points

    • Test your learning... Section 8 quiz
  • 5

    Section 9: Statistics and Advanced Analysis Toolkit

    • 9.1 - Section opening and summary learning points

    • Additional links and reading materials

    • 9.2 - Financial vs. statistical modeling

    • Quick quiz (9.2)

    • 9.3 - Statistical modeling

    • Quick quiz (9.3)

    • 9.4 - Outliers in Workforce Analytics

    • Quick quiz (9.4)

    • 9.5 - Exercise: Modeling the workforce to improve productivity

    • 9.6 - Financial Modeling

    • Quick quiz (9.6)

    • 9.7 - ScoField Financial’s turnover and retention drivers

    • Quick quiz (9.7)

    • 9.8 - Section closing and summary learning points

    • Test your learning... Section 9 quiz
  • 6

    Section 10: Aligning Workforce to Business Strategy

    • 10.1 - Section opening and summary learning points

    • Additional links and reading materials

    • 10.2 - Why bother aligning workforce to business strategy

    • Quick quiz (10.2)

    • 10.3 - Linking workforce to business strategy

    • Quick quiz (10.3)

    • 10.4 - Building a bridge between HR and Finance

    • Quick quiz (10.4)

    • 10.5 - A step-by-step guide to link workforce to business strategy

    • Quick quiz (10.5)

    • 10.6 - Workforce strategy linkage example: Oil & Gas

    • Quick quiz (10.6)

    • 10.7 - Workforce strategy linkage example: Financial Services

    • Quick quiz (10.7)

    • 10.8 - Exercise: Linking workforce to business strategy

    • 10.9 - Section closing and summary learning points

    • Test your learning... Section 10 quiz
  • 7

    Section 11: Workforce Analytics Review

    • 11.1 - Workforce Analytics review

    • Additional links and reading materials
  • 8

    Next steps

    • You're almost done!

    • More resources available here...

    • Before you go...

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    $249.00 Workforce Analytics Metrics & Methods - Part 2

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    $399.00Workforce Analytics Bundle - Parts 1 & 2

    Introduction to Workforce Analytics 201 + Workforce Analytics Metrics & Methods 202
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    $649.00 first payment, $359.00 / year onwardsWorkforce Analytics Starter Package - Parts 1 & 2 + SOLVE Metrics

    Introduction to Workforce Analytics 201 + Workforce Analytics Metrics & Methods 202+ 1-year Personal SOLVE Metrics
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What They're Saying

Southern California Edison

Senior Business Analyst

I found this training to be largely insightful, detailed and well organized. The proctor (Jeff Higgins) was knowledgeable and provided good examples to illustrate the curriculum.

Washington Health System

Marti Clister - Director Human Resources

I don’t believe in testimonials, however this workshop more than lives up to the expectations. It was very well presented and answered many questions and created more–which is exactly what I needed on our journey in HR metrics.

OCBC

Senior Vice President, HR

This course is a ‘must’ for HR professionals. The ability to ‘manage by fact’ is a key competency, not only for business units, but also for HR practitioners.

World Bank Group

Head of HR

A practical easy to follow training session on workforce analytics. I will recommend this to anyone wishing to make smarter insightful human capital decisions.

Instructor

Jeff Higgins - HCMI Founder & CEO

Jeff is a global thought leader with 25 years combined workforce planning, analytics and finance experience supporting Fortune™ 500 companies. Jeff has helped organizations around the world quantify the ROI of workforce decisions and realize cost saving opportunities of up to $1.0 billion USD. Jeff is both a former senior HR executive and former CFO, and a regular speaker at HR events.

Previously, Mr. Higgins worked in finance at Johnson & Johnson, Colgate Palmolive, Klune Industries and a senior HR leader at Countrywide Financial, IndyMac Bank, and Inform, a leading analytics software co. Jeff is on the SHRM Global Standards Committee on human capital, the Center for Talent Reporting board and founding member, PwC Saratoga Institute advisory council.

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