Training Outcomes & Goal
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Learn various analytics methodologies that can be used to identify drivers and root causes
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Gain advanced knowledge of HR metrics and KPI selection
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Understand the challenges, opportunities and steps required for data integration
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Utilize statistics and advanced analytics toolkit to measure the impact of human capital on financial performance
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Outline elements and steps in aligning workforce to business strategy
Course Curriculum
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2
Section 6: Methodology - Identifying Drivers and Root Causes
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6.1 - Section opening and key summary learning points
FREE PREVIEW -
Additional links and reading materials
FREE PREVIEW -
6.2 - Brainstorming
FREE PREVIEW -
Quick reality check (6.2)
FREE PREVIEW -
6.3 - Fishbone diagram: cause and effect analysis
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Quick quiz (6.3)
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6.4 - Pareto chart
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Quick quiz (6.4)
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6.5 - Workforce segmentation - Cohort analysis
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Quick quiz (6.5)
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6.6 - Exercise: Fishbone diagram, root cause analysis and interpretation
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6.7 - Section closing and summary learning points
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Test your new knowledge... Section 6 quiz
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3
Section 7: Metrics: Good, Important, and Critical Metrics
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7.1 - Section opening and key summary learning points
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Additional links and reading materials
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7.2 - Key metrics & KPI selection methodology
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Quick quiz (7.2)
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7.3 - Examples for linking human capital to metrics
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Quick quiz (7.3)
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7.4 - Balanced scorecard
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Quick reality check (7.4)
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7.5 - Example - Metrics and KPIs in the recruiting process
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7.6 - Case study: SE Asia Property’s scorecard
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Quick quiz (7.6)
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7.7 - Application of balanced scorecard in HR
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Quick quiz (7.7)
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7.8 - More balanced scorecard examples
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7.9 - Exercise: Building scorecard and business case
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7.10 - Section closing and summary learning points
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Test your new knowledge... Section 7 quiz
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4
Section 8: Data Modeling and Visualization
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8.1 - Section opening and summary learning points
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Additional links and reading materials
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8.2 - Data modeling and data quality
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Quick quiz (8.2)
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8.3 - Case study: United Parcel Services’s ROI of leadership
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Quick quiz (8.3)
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8.4 - Case study: Virgin Pulse’s productivity gain from wellness program
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Quick quiz (8.4)
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8.5 - Case study: Snohomish County’s workforce planning model
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Quick quiz (8.5)
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8.6 - Visualization techniques
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Quick quiz (8.6)
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8.7 - Exercise: Charting
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8.8 - Advanced visuals and best practices
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Quick quiz (8.8)
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8.9 - Section closing and summary learning points
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Test your learning... Section 8 quiz
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5
Section 9: Statistics and Advanced Analysis Toolkit
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9.1 - Section opening and summary learning points
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Additional links and reading materials
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9.2 - Financial vs. statistical modeling
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Quick quiz (9.2)
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9.3 - Statistical modeling
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Quick quiz (9.3)
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9.4 - Outliers in Workforce Analytics
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Quick quiz (9.4)
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9.5 - Exercise: Modeling the workforce to improve productivity
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9.6 - Financial Modeling
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Quick quiz (9.6)
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9.7 - ScoField Financial’s turnover and retention drivers
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Quick quiz (9.7)
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9.8 - Section closing and summary learning points
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Test your learning... Section 9 quiz
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6
Section 10: Aligning Workforce to Business Strategy
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10.1 - Section opening and summary learning points
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Additional links and reading materials
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10.2 - Why bother aligning workforce to business strategy
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Quick quiz (10.2)
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10.3 - Linking workforce to business strategy
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Quick quiz (10.3)
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10.4 - Building a bridge between HR and Finance
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Quick quiz (10.4)
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10.5 - A step-by-step guide to link workforce to business strategy
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Quick quiz (10.5)
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10.6 - Workforce strategy linkage example: Oil & Gas
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Quick quiz (10.6)
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10.7 - Workforce strategy linkage example: Financial Services
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Quick quiz (10.7)
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10.8 - Exercise: Linking workforce to business strategy
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10.9 - Section closing and summary learning points
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Test your learning... Section 10 quiz
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7
Section 11: Workforce Analytics Review
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11.1 - Workforce Analytics review
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Additional links and reading materials
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8
Next steps
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You're almost done!
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More resources available here...
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Before you go...
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Start Learning Now
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$249.00
$249.00 Workforce Analytics Metrics & Methods - Part 2
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$399.00
$399.00Workforce Analytics Bundle - Parts 1 & 2
Introduction to Workforce Analytics 201 + Workforce Analytics Metrics & Methods 202 -
$649.00 first payment, $359.00 / year onwards
$649.00 first payment, $359.00 / year onwardsWorkforce Analytics Starter Package - Parts 1 & 2 + LYTIQS Metrics
Introduction to Workforce Analytics 201 + Workforce Analytics Metrics & Methods 202+ 1-year Personal LYTIQS Metrics
What They're Saying

Southern California Edison

Washington Health System

OCBC

World Bank Group
Instructor
Jeff Higgins, Founder & CEO
Jeff is a global thought leader with 25 years of experience in workforce planning, analytics, and finance, supporting Fortune 500 companies. He has helped organizations worldwide quantify workforce ROI and identify cost-saving opportunities of up to $1 billion USD.
His career includes finance roles at Johnson & Johnson, Colgate Palmolive, and Klune Industries, as well as senior HR leadership positions at Countrywide Financial, IndyMac Bank, and Inform.
Jeff also serves on the SHRM Global Standards Committee on human capital, the Center for Talent Reporting board, and is a founding member of the PwC Saratoga Institute advisory council.