Training Highlights

  • Mobile Ready

    Learn on the go, wherever you are and whenever you want

  • Accredited Training

    Master Workforce Analytics while earning credits toward your HR recertification

  • Practical Training

    Each training module is packed with 10+ case studies, success examples and hands-on exercises

  • 1,000+ Alumni

    Since 2008, thousands of analytics practitioners and managers have taken our training

  • Self-Paced Training

    You set your own schedule and deadlines to fit your life, not the other way around

  • Lifetime Access

    You have up to unlimited time to finish your course and lifetime access to training materials afterward

Training Outcomes & Goals

  • Understand the business imperative as well as the challenges in Workforce Analytics and Planning

  • Gain foundational knowledge about metrics and upgrade analytical skills to link human capital to financial performance

  • Steps and key milestones in the journey to Workforce Analytics and Planning excellence

  • Top Workforce Analytics do's and don'ts

Course curriculum

  • 1

    Welcome to the course!

  • 2

    Section 1: The Business Imperatives for Workforce Analytics

  • 3

    Section 2: The Foundation to Human Capital Metrics and Measurements

    • 2.1 - Section introduction and summary learning points

    • Additional links and reading materials

    • 2.2 - The art and science of Workforce Analytics

    • Quick quiz (2.2)

    • 2.3 - Case study: Starbucks workforce engagement strategy

    • Quick quiz (2.3)

    • 2.4 - The AACEE maturity model

    • Quick quiz (2.4)

    • 2.5 - Exercise: Self-assessment

    • 2.6 - Building the foundation for data-driven decision making

    • Quick quiz (2.6)

    • 2.7 - Workforce Analytics foundation & value creation examples

    • Quick quiz (2.7)

    • 2.8 - The power of combining data sources

    • Quick quiz (2.8)

    • 2.9 - Exercise: Recruiting source analysis

    • 2.10 - Section closing and summary learning points

    • Test your new knowledge... - Section 2 quiz
  • 4

    Section 3: Metrics: Good, Important, and Critical Metrics

    • 3.1 - Section opening and key summary learning points

    • Additional links and reading materials

    • 3.2 - Key metrics & KPI selection methodology

    • Quick quiz (3.2)

    • 3.3 - Examples for linking human capital to metrics

    • Quick quiz (3.3)

    • 3.4 - Balanced scorecard

    • Quick reality check (3.4)

    • 3.5 - Example - Metrics and KPIs in the recruiting process

    • 3.6 - Case study: SE Asia Property’s scorecard

    • Quick quiz (3.6)

    • 3.7 - Application of balanced scorecard in HR

    • Quick quiz (3.7)

    • 3.8 - More balanced scorecard examples

    • 3.9 - Exercise: Building scorecard and business case

    • 3.10 - Section closing and summary learning points

    • Test your new knowledge... Section 3 quiz
  • 5

    Next Steps...

Start Learning Now

  • $99.00

    $99.00Workforce Analytics for HR

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  • $399.00

    $399.00Workforce Analytics Bundle - Parts 1 & 2

    Workforce Analytics Foundation 201 + Workforce Analytics Method & Methodology 202
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  • $649.00 first payment, $359.00 / year onwards

    $649.00 first payment, $359.00 / year onwardsWorkforce Analytics Starter Package - Parts 1 & 2 + LYTIQS Metrics

    Workforce Analytics Foundation 201 + Workforce Analytics Method & Methodology 202 + 1-year Personal LYTIQS Metrics
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What They're Saying

Southern California Edison

Senior Business Analyst

I found this training to be largely insightful, detailed and well organized. The proctor (Jeff Higgins) was knowledgeable and provided good examples to illustrate the curriculum.

Washington Health System

Marti Clister - Director Human Resources

I don’t believe in testimonials, however this workshop more than lives up to the expectations. It was very well presented and answered many questions and created more–which is exactly what I needed on our journey in HR metrics.

OCBC

Senior Vice President, HR

This course is a ‘must’ for HR professionals. The ability to ‘manage by fact’ is a key competency, not only for business units, but also for HR practitioners.

World Bank Group

Head of HR

A practical easy to follow training session on workforce analytics. I will recommend this to anyone wishing to make smarter insightful human capital decisions.

Instructor

Jeff Higgins, Founder & CEO

Jeff is a global thought leader with 25 years of experience in workforce planning, analytics, and finance, supporting Fortune 500 companies. He has helped organizations worldwide quantify workforce ROI and identify cost-saving opportunities of up to $1 billion USD.

His career includes finance roles at Johnson & Johnson, Colgate Palmolive, and Klune Industries, as well as senior HR leadership positions at Countrywide Financial, IndyMac Bank, and Inform.

Jeff also serves on the SHRM Global Standards Committee on human capital, the Center for Talent Reporting board, and is a founding member of the PwC Saratoga Institute advisory council.

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