Training Highlights

  • Mobile Ready

    Learn on the go, wherever you are and whenever you want

  • Accredited Training

    Master Workforce Analytics while earning credits toward your HR recertification

  • Practical Training

    Each training module is packed with 10+ case studies, success examples and hands-on exercises

  • 1,000+ Alumni

    Since 2008, thousands of analytics practitioners and managers have taken our training

  • Self-Paced Training

    You set your own schedule and deadlines to fit your life, not the other way around

  • Lifetime Access

    You have up to unlimited time to finish your course and lifetime access to training materials afterward

Training Outcomes & Goals

  • Understand the business imperative as well as the challenges in Workforce Analytics and Planning

  • Gain foundational knowledge about metrics and upgrade analytical skills to link human capital to financial performance

  • Steps and key milestones in the journey to Workforce Analytics and Planning excellence

  • Top Workforce Analytics do's and don'ts

Course curriculum

  • 2

    Section 1: The Business Imperatives for Workforce Analytics

  • 3

    Section 2: The Foundation to Human Capital Metrics and Measurements

    • 2.1 - Section introduction and summary learning points

    • Additional links and reading materials

    • 2.2 - The art and science of Workforce Analytics

    • Quick quiz (2.2)

    • 2.3 - Case study: Starbucks workforce engagement strategy

    • Quick quiz (2.3)

    • 2.4 - The AACEE maturity model

    • Quick quiz (2.4)

    • 2.5 - Exercise: Self-assessment

    • 2.6 - Building the foundation for data-driven decision making

    • Quick quiz (2.6)

    • 2.7 - Workforce Analytics foundation & value creation examples

    • Quick quiz (2.7)

    • 2.8 - The power of combining data sources

    • Quick quiz (2.8)

    • 2.9 - Exercise: Recruiting source analysis

    • 2.10 - Section closing and summary learning points

    • Test your new knowledge... - Section 2 quiz

  • 4

    Section 3: Metrics: Good, Important, and Critical Metrics

    • 3.1 - Section opening and key summary learning points

    • Additional links and reading materials

    • 3.2 - Key metrics & KPI selection methodology

    • Quick quiz (3.2)

    • 3.3 - Examples for linking human capital to metrics

    • Quick quiz (3.3)

    • 3.4 - Balanced scorecard

    • Quick reality check (3.4)

    • 3.5 - Example - Metrics and KPIs in the recruiting process

    • 3.6 - Case study: SE Asia Property’s scorecard

    • Quick quiz (3.6)

    • 3.7 - Application of balanced scorecard in HR

    • Quick quiz (3.7)

    • 3.8 - More balanced scorecard examples

    • 3.9 - Exercise: Building scorecard and business case

    • 3.10 - Section closing and summary learning points

    • Test your new knowledge... Section 3 quiz

  • 5

    Next Steps...

Start Learning Now

  • $99.00

    $99.00Workforce Analytics for HR

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  • $399.00

    $399.00Workforce Analytics Bundle - Parts 1 & 2

    Workforce Analytics Foundation 201 + Workforce Analytics Method & Methodology 202
    Enroll Now
  • $649.00 first payment, $359.00 / year onwards

    $649.00 first payment, $359.00 / year onwardsWorkforce Analytics Starter Package - Parts 1 & 2 + SOLVE Metrics

    Workforce Analytics Foundation 201 + Workforce Analytics Method & Methodology 202 + 1-year Personal SOLVE Metrics
    Enroll Now

What They're Saying

Southern California Edison

Senior Business Analyst

I found this training to be largely insightful, detailed and well organized. The proctor (Jeff Higgins) was knowledgeable and provided good examples to illustrate the curriculum.

Washington Health System

Marti Clister - Director Human Resources

I don’t believe in testimonials, however this workshop more than lives up to the expectations. It was very well presented and answered many questions and created more–which is exactly what I needed on our journey in HR metrics.


Senior Vice President, HR

This course is a ‘must’ for HR professionals. The ability to ‘manage by fact’ is a key competency, not only for business units, but also for HR practitioners.

World Bank Group

Head of HR

A practical easy to follow training session on workforce analytics. I will recommend this to anyone wishing to make smarter insightful human capital decisions.


Jeff Higgins - Founder and CEO

Jeff is a global thought leader with 25 years combined workforce planning, analytics and finance experience supporting Fortune™ 500 companies. Jeff has helped organizations around the world quantify the ROI of workforce decisions and realize cost saving opportunities of up to $1.0 billion USD. Jeff is both a former senior HR executive and former CFO, and a regular speaker at HR events.

Previously, Mr. Higgins worked in finance at Johnson & Johnson, Colgate Palmolive, Klune Industries and a senior HR leader at Countrywide Financial, IndyMac Bank, and Inform, a leading analytics software co. Jeff is on the SHRM Global Standards Committee on human capital, the Center for Talent Reporting board and founding member, PwC Saratoga Institute advisory council.

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