What This Course Is About

This workshop provides attendees with the foundation knowledge, examples, and tools they need to successfully jumpstart the Workforce Analytics journey in any industry. Most importantly, attendees leave this workshop with a set of practical tools and templates which they can immediately apply in their workplace. The following topics are covered:

  • Comprehensive course focusing on case studies and examples to help HR jumpstart Workforce Analytics journey

  • How to create a winning business case for HR

  • Foundation to measure, track and analyze the impact of various workforce intervention decisions

  • Understand the basic foundation and benefits of Workforce Analytics

  • How to speak the language of business and get funding for your next project

What They're Saying

Southern California Edison

Senior Business Analyst

I found this training to be largely insightful, detailed and well organized. The proctor (Jeff Higgins) was knowledgeable and provided good examples to illustrate the curriculum.

Washington Health System

Marti Clister - Director Human Resources

I don’t believe in testimonials, however this workshop more than lives up to the expectations. It was very well presented and answered many questions and created more–which is exactly what I needed on our journey in HR metrics.

OCBC

Senior Vice President, HR

This course is a ‘must’ for HR professionals. The ability to ‘manage by fact’ is a key competency, not only for business units, but also for HR practitioners.

World Bank Group

Head of HR

A practical easy to follow training session on workforce analytics. I will recommend this to anyone wishing to make smarter insightful human capital decisions.

Who This Course Is For

This course is designed for current and aspiring HR and business professionals interested in using Workforce Analytics and Planning to drive better talent management practices and business results. This course doesn’t require any analytics or data science background.
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Training Highlights

  • Mobile Ready

    Learn on the go, wherever you are and whenever you want

  • Accredited Training

    Master Workforce Analytics while earning credits toward your HR recertification

  • Practical Training

    Each training module is packed with 10+ case studies, success examples and hands-on exercises

  • 1,000+ Alumni

    Since 2008, thousands of analytics practitioners and managers have taken our training

  • Self-Paced Training

    You set your own schedule and deadlines to fit your life, not the other way around

  • Lifetime Access

    You have unlimited time to finish your course and lifetime access to training materials afterward

Course Curriculum

  • 1

    Course Introduction

  • 2

    Section 1: The Business Imperatives for Workforce Analytics

  • 3

    Section 2: The Foundation to Human Capital Metrics and Measurements

    • 2.1 - Section introduction and summary learning points

    • Additional links and reading materials

    • 2.2 - The art and science of Workforce Analytics

    • Quick quiz (2.2)

    • 2.3 - Case study: Starbucks workforce engagement strategy

    • Quick quiz (2.3)

    • 2.4 - The AACEE maturity model

    • Quick quiz (2.4)

    • 2.5 - Exercise: Self-assessment

    • 2.6 - Building the foundation for data-driven decision making

    • Quick quiz (2.6)

    • 2.7 - Workforce Analytics foundation & value creation examples

    • Quick reality check... (2.7)

    • 2.8 - The power of combining data sources

    • Quick quiz (2.8)

    • 2.9 - Exercise: Recruiting source analysis

    • 2.10 - Section closing and summary learning points

    • Test your new knowledge... - Section 2 quiz
  • 4

    Section 3: Human Capital Standards

    • 3.1 - Section introduction and summary learning points

    • Additional links and reading materials

    • 3.2 - Metrics and measurements foundation

    • Quick quiz (3.2)

    • 3.3 - The need for HR standards

    • Quick quiz (3.3)

    • 3.4 - Talent metrics standards

    • Quick quiz (3.4)

    • 3.5 - HR transaction standards

    • Quick quiz (3.5)

    • 3.6 - Talent reporting standards

    • Quick quiz (3.6)

    • 3.7 - Job classification standards

    • Quick quiz (3.7)

    • 3.8 - Example: Visualizing your organization

    • Quick quiz (3.8)

    • 3.9 - Exercise: Building your workforce image map

    • 3.10 - Section closing and summary learning points

    • Test your new knowledge... - Section 3 quiz
  • 5

    Section 4: Workforce Productivity

    • 4.1 - Section introduction and key summary learning points

    • Additional links and reading materials

    • 4.2 - Introduction to workforce productivity

    • Quick quiz (4.2)

    • 4.3 - Example: Workforce productivity dashboard

    • Quick quiz (4.3)

    • 4.4 - Workforce productivity in human capital reports

    • Quick quiz (4.4)

    • 4.5 - Human Capital Financial Statements

    • Quick quiz (4.5)

    • 4.6 - Case study: BroadTek’s Human Capital Financial Statements

    • Quick quiz (4.6)

    • 4.7 - Exercise: Building the impact statement

    • 4.8 - Section closing and summary learning points

    • Test your new knowledge... - Section 4 quiz
  • 6

    Section 5: Workforce Analytics & The Talent Management Lifecycle

    • 5.1 - Section introduction and summary learning points

    • Additional links and reading materials

    • 5.2 - Linkage model and talent management lifecycle

    • Quick quiz (5.2)

    • 5.3 - Recruiting and onboarding

    • Quick quiz (5.3)

    • 5.4 - Internal mobility and career path

    • Quick quiz (5.4)

    • 5.5 - Leadership and management

    • Quick quiz (5.5)

    • 5.6 - Training and development

    • Quick quiz (5.6)

    • 5.7 - Turnover and retention

    • Quick quiz (5.7)

    • 5.8 - Performance and engagement

    • Quick quiz (5.8)

    • 5.9 - Case study: JetBlue and Net Promoter Score

    • Quick quiz (5.9)

    • 5.10 - Exercise: Internal Promotion vs. External Hiring

    • 5.11 - Section closing and summary learning points

    • Test your new knowledge... - Section 5 quiz
  • 7

    Next Steps

    • You're almost done!

    • More resources available here...

    • Before you go...

Start Learning Now

  • $249.00

    $249.00Introduction to Workforce Analytics - Part 1

    Enroll Now

  • $399.00

    $399.00Workforce Analytics Bundle - Parts 1 & 2

    Introduction to Workforce Analytics 201 + Workforce Analytics Metrics & Methods 202
    Enroll Now

  • $649.00 first payment, $359.00 / year onwards

    $649.00 first payment, $359.00 / year onwardsWorkforce Analytics Starter Package - Parts 1 & 2 + SOLVE Metrics

    Introduction to Workforce Analytics 201 + Workforce Analytics Metrics & Methods 202 + 1-year Personal SOLVE Metrics
    Enroll Now

Instructor

Jeff Higgins - HCMI CEO

Jeff is a global thought leader with 25 years combined workforce planning, analytics and finance experience supporting Fortune™ 500 companies. Jeff has helped organizations around the world quantify the ROI of workforce decisions and realize cost saving opportunities of up to $1.0 billion USD. Jeff is both a former senior HR executive and former CFO, and a regular speaker at HR events.

Previously, Mr. Higgins worked in finance at Johnson & Johnson, Colgate Palmolive, Klune Industries and a senior HR leader at Countrywide Financial, IndyMac Bank, and Inform, a leading analytics software co. Jeff is on the SHRM Global Standards Committee on human capital, the Center for Talent Reporting board and founding member, PwC Saratoga Institute advisory council.

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Start using data to optimize your talent management decisions

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